We've released an update that improves the wording of our emails that get sent when you send an invoice by email.
Previously all emails had the same wording, now we have variations based on a couple of different criteria:
Email to a patient with their invoice that has an amount outstanding still
Email to a patient with their invoice that is paid
Email to other (eg. insurance companies, etc.) with an invoice for a patient
We've turned off comments on this post. People subscribe to this forum area to get our latest updates, but it can get quite noisy when there is a lot of chatter. We really appreciate your comments though, so please continue to make them in the ideas section here https://cliniko.zendesk.com/forums/20085058-Feature-Requests-Voting