We just released three small changes for patient online bookings:
Hide the end time of appointments
There is now a setting that lets you hide the end time of your appointments from the online bookings site. This is useful for those of you that include a bit of extra time in the end of your appointments for yourself. As an example, you might have a 45minute consultation but set the appointment type as 50minutes to give yourself 5 minutes at the end of the session. Previously your patient would have seen that they were booking in for 50 minutes, now you can hide the end time.
The setting is in Settings > Online Bookings and looks like this:
In the online bookings when they are selected an appointment time, it will look like this:
This is completely optional of course, it only affects you if you turn on the new setting. The default is off.
The "back" and "next" buttons have been moved to the top of the screen
We had feedback that sometimes the back and next buttons were not being seen if the screen was too small (they were off the bottom of the screen and people didn't know they were there). We have moved them to the top of the screen, it looks like this:
It no longer asks you to "Choose a Practitioner" if there is only one
We have made a small change so that it no longer asks you to choose a practitioner if there is only one practitioner to choose from. It will instead just say "Practitioner" and already have you selected. If there is more than one practitioner it will still work the same as before. We check this after they have chosen the service, so it is based on the number of practitioners that provide the selected service, not the number you have in total. It now looks like this:
We have quite a few more improvements planned for online bookings based on the feedback we have been receiving. We really appreciate you all being so involved, it helps us a lot and we will do our bit to keep acting on it.