Appointment reminder time fixes

We've updated the appointment reminder time selection (under Settings → Communication → Appointment reminders) to more accurately show when your reminders will be sent.

We begin sending your appointment reminders in hourly batches, but reminders are sent throughout the hour to individual patients, so the reminder time selection will now show a time range instead of a single hour.

Additionally, some time zones (like Australian Central Daylight Time, and India Standard Time) are offset by thirty or forty-five minutes from UTC. For customers in these time zones, we've updated the Reminder Time options show the correct time frame for your reminders as well. We haven't changed when your reminders will be sent, but if you'd previously selected 10:00 am, your reminder time will now show 9:30 – 10:30 instead, to better reflect when your reminders go out.


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